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Instagram assistant that turns DMs into direct bookings

Set up for your business, in your own accounts.

An Instagram assistant that answers guests' DMs in seconds, straight from the booking calendar. It quotes the direct price, holds the dates and sends a secure payment link.

AI assistantInstagram
ResultDates held and paid for, booked direct

01The problem

Instagram DMs that never become bookings.

Instagram DMs

A guest finds the lake house on Instagram and asks in the DMs: is July 18 to 21 free for six? The assistant checks the booking calendar, gives the price, says yes to their dogs, holds the dates and sends a secure payment link. They book direct, with no platform fee.

Dates held and paid for, booked direct

02How it works

Every answer comes from the booking calendar.

Dates, beds, the price and the house rules are read from the property's own records, so a guest never hears a guess.

Instagram DMs · 9:48 pm

The booking calendar

The lake house · July 18–21
Dates
July 18–21 open
Sleeps
8 guests
3 nights
$1,240 with cleaning
Pets
Up to 2 dogs · $75
Hold
2 hours · secure link
  1. GuestIs the lake house free July 18 to 21?

    Dates

    Instagram assistantGood news: July 18 to 21 is open.

  2. GuestThere are 6 of us.

    Sleeps

    Instagram assistantIt sleeps 8, so you all fit.

  3. GuestWhat's the total?

    3 nights

    Instagram assistant$1,240 with cleaning, and no platform fee.

  4. GuestDo you allow dogs?

    Pets

    Instagram assistantYes, up to 2 dogs for $75 a stay.

  5. GuestYes please!

    Hold

    Instagram assistantYour dates are held. Tap to pay and confirm.

  • Dates and prices come from the booking calendar, never from memory.
  • Anything outside the house rules goes to the host, with the whole DM.

Built with

  • Instagram
  • OpenAI
  • Hostaway
  • Stripe
  • Make

03What you get

What your business gets.

  • Every DM answered in seconds, day or night

  • Dates and prices that match the booking calendar

  • Bookings taken direct, without a platform fee

  • Dates held only while the guest pays

When it gets hard

  1. The dates are taken

    It says so at once and offers the nearest open dates, or another home you manage.

  2. Two guests want the same dates

    The first to say yes gets the hold. The other hears the dates are on hold and is offered the next open ones.

  3. The guest doesn't pay

    One friendly reminder before the hold runs out. Then the dates open again.

  • We set it up on your own Instagram business account, with your own calendar, rates and house rules. You check its answers and approve it before any guest messages it.

  • We build it on the property management software you use, such as Hostaway, so dates and prices always match. Most other systems can be connected too.

  • The guest pays on a secure Stripe checkout page, never in the chat. Card details never pass through the assistant.

  • Yes. The same assistant can answer Facebook Messenger and WhatsApp, from the same calendar and with the same rules.

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